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Terms of Service

Last updated: May 24, 2026

1. Who you are contracting with

BrillyBot is operated by Ahmed Ayman Ahmed Fouad Hamam("BrillyBot", "we", "us"). By creating an account or using the service, you ("you", "the user") agree to these Terms of Service. If you are using the service on behalf of an organisation, you confirm that you have authority to bind that organisation. If you are using it as an individual, you confirm that you are of legal age in your jurisdiction.

2. The service

BrillyBot provides an AI tutor that can ingest documents you upload and answer questions about them, plus related tools (tutor library, sessions, summaries). Features available to you depend on the plan you are on.

3. Your account

You are responsible for keeping your credentials confidential and for all activity under your account. You must provide accurate information and keep it updated.

4. Acceptable use

You must not use the service to:

  • break any law or regulation;
  • commit fraud, send spam, or impersonate others;
  • infringe anyone's intellectual property or privacy rights;
  • interfere with the security or integrity of the service (e.g. malware, probing, unauthorised scraping);
  • reverse engineer, resell, redistribute, or circumvent technical limits of the service.

5. AI outputs and your content

You are responsible for the content you upload and the prompts you send, and for ensuring you have the rights to do so. You are responsible for verifying AI outputs before relying on them. AI outputs may be inaccurate or incomplete and are not a substitute for professional advice (legal, medical, financial or otherwise). You must not use the service to generate illegal content, deepfakes, hate speech, malware, or to attempt to jailbreak safety measures.

You grant us a limited, worldwide, royalty-free license to host, process and display your content solely to operate and provide the service to you. We may remove or restrict content, refuse or filter outputs, and suspend accounts that violate these terms. Rights holders may contact us to request takedown of infringing content; repeat infringers may have their accounts terminated.

6. Intellectual property

The service, including its software, design and branding, is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service within your selected plan. All rights not expressly granted are reserved.

7. Payments, subscriptions and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Checkout Buyer Terms in addition to these Terms and our Refund Policy.

Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from your account; cancellation takes effect at the end of the current paid period.

8. Service availability

We work to keep the service available, but we do not guarantee that it will be uninterrupted, error-free, or that any defects will be corrected immediately. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Suspension and termination

We may suspend or terminate your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the service at any time. On termination, your right to use the service ends; we may delete your content after a reasonable export window, except where retention is required by law.

10. Liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the service is capped at the amount you paid us (via Paddle) in the twelve months preceding the event giving rise to liability. We are not liable for indirect, consequential, special, or incidental damages, including loss of profits, data, or goodwill. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be limited by law.

11. Indemnity

You agree to indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

12. Changes

We may update these terms from time to time. Material changes will be notified in-app or by email. Continued use of the service after changes take effect constitutes acceptance.

13. Governing law

These terms are governed by the laws of the Seller's jurisdiction, without regard to its conflict-of-laws rules. The courts of that jurisdiction have exclusive jurisdiction over any disputes, except where applicable consumer law grants you other rights.

14. Assignment and force majeure

You may not assign these terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays or failures caused by events beyond their reasonable control.

See also our Privacy Notice and Refund Policy.